Customer service and instruction
Customer service for consumers
Our customer service offers help to our consumer customers on weekdays from 9 am to 3 pm. Our phone is open monday to friday from 9 am to 3 pm
Before contacting our customer service, we ask you to familiarize yourself with the frequently asked questions.
You can contact our customer service by phone, email or by using the contact form.
Photo shooting contracts and community sales
If your matter concerns photography contracts, please contact our sales staff.
Registration instructions for foreign languages
From this page you can download foreign language instructions for the registration. The instructions are in PDF format.
Here you can easily find the answers to our most frequently asked questions. Our customer service will also be happy to help you with any questions you may have.
Didn’t find an answer to your question?
The best way for us to assist you is if you use the form below to contact us.